FAQ
1. How do I personalize my photo magnets and gift cards?
To personalize your photo magnets and gift cards, simply follow these steps:
1. Upload 9 of your favorite photos. Crop, edit and preview them before submitting.
2. When you are happy with your choices, add them to the cart, proceed to checkout, and enter your shipping info and email to place your order.
3. Once your order is placed, we will print, cut, pack and ship your order within 2-3 business days. You will receive a confirmation with tracking.
2. What are the available sizes for photo magnets?
We offer photo magnets in a 2" x 2" square at this time.
3. How long does it take to receive my personalized products?
The production time for personalized products is typically 2-3 business days. After production, shipping times may vary depending on your location. You can track your order using the provided tracking number.
4. Can I cancel or modify my order?
Once an order has been placed, it immediately goes into production. Therefore, we are unable to cancel or modify orders. We recommend double-checking your personalization details before completing your purchase.
5. What is your return policy?
Due to the personalized nature of our products, we do not accept returns or offer refunds unless the item arrives damaged or there is an error on our part. If you encounter any issues with your order, please contact our customer support team within 7 days of receiving your package.
6. Do you offer international shipping?
We do not offer international shipping at this time.
7. How can I contact your customer support team?
You can contact our customer support team by sending an email to hello@happydaysprinting.com. We strive to respond to all inquiries within 24 hours.
8. Can I order in bulk for special events or corporate gifting?
Absolutely! We offer bulk ordering options for special events, corporate gifting, or any other occasions. Please reach out to our customer support team with your requirements, and we will be happy to assist you with a personalized quote.
9. Are the photo magnets durable?
Our photo magnets are made with high-quality materials to ensure durability and they have a strong magnetic backing. However, it is important to handle them with care to maintain their condition over time.